FAQ

How long is the shipping time?

Due to very high demand and order volume, deliveries may take up to 10 - 14 days to be delivered. However, most orders are delivered within 7 - 10 days.

All orders will be shipped from our warehouse within 1 - 3 business days. During high season, please allow up to 6 working days for delivery.

We at Barbuddy always take care of the shipping!

What if I don't like the product?

We believe in 100% customer satisfaction , which is why we offer all customers a 30-day money-back guarantee !

If you are not satisfied with your Barbuddy, you can return the product within 30 days of the order date for a full refund.

The product must be returned in the same condition as when you received the product!

Please contact our customer service team to begin your return process.

How often do I need to charge?

Long battery life :

When fully charged, the BarBuddy can draw approximately 66 750ml bottles , providing a reliable and efficient serving experience.

USB charging with built-in 1200mAh battery :

The device can be easily charged via USB and has a built-in 1200mAh battery for long-term use.

Does it fit my bottles?

We include two adapters that ensure a simple and smooth installation regardless of the bottle . In addition, our product is equipped with an adjustable steel tube that can be adjusted from 140mm to 360mm to ensure that your BarBuddy reaches the bottom of all your bottles , regardless of their size or shape.